Category: Quebec

Categories
News Quebec

How does a “station zone” work?

Unlike a regular station located in a fixed location, a “station zone” is an area on the map visible in the Communauto app. Developed in collaboration with the City of Montreal, this initiative was part of a pilot project that tested the feasibility of this new type of station.

The vehicles at these stations are parked on the street and can be located anywhere within the boundaries of the zone. They do not have fixed parking spots. Therefore, using the Communauto app is necessary to find a reserved vehicle in a station zone.

The perimeter of these stations is small enough to be quickly crossed on foot.

Station zones can be identified in the app by their unique icon. To know the area covered by a station zone, you just need to click on its icon.

The reservation

When making a reservation, you will not see the exact position of the vehicle that will be assigned to you; you will only know the zone within which it will be located when it comes time to use it.

Before starting the trip

When the time comes, use the app to locate your vehicle. It will be displayed on the map up to ten minutes before the start of your reservation (if it is already available).

At the end of the trip

At the end of your trip, you simply need to release the vehicle within the boundaries of the station zone in a location that is not subject to restrictions. Since the vehicles at these stations are equipped with the same parking permits as FLEX vehicles, the same rules apply for on-street parking. For more information, consult the FLEX parking guide.

Need a reminder? Check the station info
A summary of this information, as well as a map illustration of the area covered by the station zone where you reserved your vehicle, are available in the station info (accessible during your trip by clicking on the station’s name in the Communauto app).

Where to park: a reminder of the rules

Just like FLEX vehicles, station zone vehicles give you the right to park in spaces reserved for holders of a resident parking permit.

At the end of your trip, you must pay close attention to signage to avoid places that are metered or subject to restrictions (even temporary ones), including those that will come into effect in the future. The only exception to this rule concerns restrictions for street cleaning purposes. In this case, you have the right to release the vehicle in a location on the condition that you can leave it there until the end of the next day (11:59 PM).

Here is a summary of the parking restrictions that you must comply to (places where it is not possible to end a trip):

  • Snow removal zone;
  • Loading zone;
  • Metered parking zone;
  • Time-limited parking zone;
  • Temporary no-parking zone, even if it is not in effect at the time you park (schools, parks, bus lanes, etc.);
  • Street cleaning zone if the prohibition starts before the end of the next day (11:59 PM).
Categories
Communauto News Quebec

Fall 2023: Availability of vehicles and new cars

While cars proudly displaying the Communauto logo seem to be increasingly present on the streets of Montreal, the summer of 2023 will be remembered as a period when the availability of our vehicles was once again put to the test. Although it is encouraging to see an improvement compared to the previous year, thanks to the significant addition of several hundred new vehicles, the situation remains fragile: some car manufacturers struggle to meet the demand from commercial fleets, including Communauto.

More than 750 new vehicles in Montreal

Believe it or not, this is the number of cars that were added to our fleet in Montreal alone before the end of August. This expansion comes with a variety of models to better meet the needs of users. You can now access a range of vehicles, from compact cars to more spacious models, including minivans. Discover them: the Chevrolet Bolt, Hyundai Tucson or Venue, and the Kia Carnival.

Only 60% of the ordered new vehicles have been delivered

However, despite the impressive number of new cars, at the end of August, the delivered vehicles represented only 60% of the desired vehicles to meet the demand. Montreal and all the other cities served by Communauto still lack several hundred cars.

Manufacturer-imposed quotas

Faced with this situation, it is legitimate to wonder how this is possible, especially when we see that advertising for the purchase of new vehicles is ubiquitous, and accessibility to buying cars by individuals continues to grow.

The answer lies in the quota policy implemented by car manufacturers for commercial vehicle fleets. This policy aims to avoid saturating the used car market. In times of new vehicle shortages, sales destined for commercial fleets are the first to suffer.

It is essential to understand that this situation not only affects Communauto, which, in comparison to other organizations, is not doing so poorly and should continue to improve in the short term.

Nevertheless, we are continuing to make additions and work to add more vehicles in 2024.

Fewer station zones and more FLEX

It is important to note that even though demand for reserved vehicles may peak on weekends and during holiday periods, our FLEX service remains available. Sometimes, a little advance planning or a few minutes of waiting is all it takes for a FLEX vehicle to be within reach.

The cost of using a FLEX car is often very similar to that of a round-trip car. You can easily estimate the costs of the different rates available via the calculator on our website.

Categories
Communauto News Press Release Quebec

Communauto makes significant increase to its fleet after record usage in 2021

Montreal, March 24, 2022. Communauto, the largest carsharing service in Canada and the oldest in North America, is planning substantial growth in its vehicle fleet after an exceptional 30% increase in the number of members and overall usage of the service in 2021.

To meet this demand in 2022, Communauto has ordered 1,300 new vehicles from manufacturers to add to the service before summer, despite car industry supply issues which could last until 2023.

The largest increase in the fleet will be in Montreal, where 800 vehicles will be added (200 in stations and 600 for the FLEX service). In total, more than 3,000 vehicles will be available to Montrealers by the end of the summer.

“Communauto is responding to the significant growth in demand we saw in 2021 by planning a major increase to our service. This growing demand demonstrates the importance of carsharing as an urban mobility solution that is more sustainable and efficient than the personal car. It also opens the door to major challenges: first, the difficulty of the automotive industry to guarantee the number of cars ready to deliver and second, the significant delays between orders and deliveries. We experienced this in 2021 and we fear that it could also affect the supply this year, despite our efforts. One thing is certain, Communauto has the capacity and the commitment to guarantee the availability of our service and to meet the growing needs of citizens who wish to adopt carsharing, in combination with other public transit and active mobility options,” states Benoit Robert, president and founder of Communauto.

“The City of Montreal welcomes the expansion of the Communauto fleet with great enthusiasm. Our administration has done more for shared mobility than any other. From the start, we have resolutely positioned ourselves as an essential partner, always with a view to offering more mobility options to Montrealers, and to decongest the city. Driven by this desire, we have made several important regulatory changes to promote carsharing and self-service vehicles in recent years, and we intend to continue on this path, in collaboration with the boroughs, in order to allow an equitable distribution of the service throughout the city,” added Sophie Mauzerolle, member responsible for transportation and mobility on the executive committee of the City of Montreal.

 

In Quebec City, Toronto, Halifax, Ottawa, Hamilton, Calgary, Edmonton and Paris

In Quebec City, there will be more than 300 cars available with the addition of approximately 45 cars, including 15 for the FLEX service (+25%).

Toronto will not be outdone, as the company is also planning a significant increase to its fleet, with 250 new vehicles (+60%). Similarly, 200 vehicles will go to Halifax, Ottawa, southwestern Ontario, Paris, Edmonton and Calgary, where the supply of reservation-based station vehicles continues to grow alongside the supply of FLEX cars.

In 2022, Communauto will expand to Hamilton, Ontario, where the FLEX service will soon be available. As a reminder, this service allows you to use Communauto vehicles on demand and without prior reservation. The FLEX service, introduced in 2013, has already won over the cities of Montreal, Quebec, Halifax, Edmonton, Toronto and Calgary.

 

More electric cars

As for electrification, Communauto has ordered 100 new electric cars, which would be additions and replacements for some of the 110 fully electric units currently in service. Unfortunately, less than half of this order, Niro EVs, has been fulfilled thus far by the manufacturers: a striking example of how vehicle shortages present a challenge to achieving growth objectives. The same applies to hybrid vehicles, available only in small quantities, requiring us to return to gasoline models.

 

More spacious cars

In 2022, Communauto is also continuing to diversify its fleet by adding more spacious cars to the station-based service in order to meet the needs of families and long-distance trips. For example, the Niro Hybrid model will be added to stations with the Kona and Tucson models. The latter will be available at a price surcharge of 10%. Corollas, which are already available by reservation in stations, will also be added to the FLEX service.

The recent spike in gasoline prices is likely to further boost demand for carsharing. “The best way to cope with the rising cost of gas is more cycling, walking and public transit – and supplementing with carsharing,” adds Benoit Robert.