Our Plans
Whatever the length, distance and frequency of your trips, we offer a range of plan options to meet your needs.
In Quebec, FLEX service is currently only offered in Montreal and Quebec City. However, all members have access to FLEX vehicles if they are traveling in these cities (please consult the Quebec fee schedule for rates in effect there).
The following rates apply to all trips made with a Round-trip vehicle and, under certain conditions, when you drive a FLEX vehicle (see FLEX Vehicle). Choosing a plan is mandatory. A minimum commitment of 12 months is required for any plans with a monthly membership fee. Annual fees are non-refundable.
All our prices include gas and maintenance! Taxes extra.
Printable version of Plans and Rates.
Free membership
$ *
per hour
max. $ per day
$50 per additional day
75 km included per trip
+ 24¢/km after 75 km
Refundable membership bond:**
None
$45
per year
$ *
per hour
max. $ per day
$35 per additional day
+ 20¢/km
Refundable membership bond:**
None
$45
per year
$ *
per hour
max. $ per day
+ 44¢/km
32¢/km after 50 km
Refundable membership bond:**
$500/person
(Family: $750)**
$12,50
per month
$ *
per hour
max. $ per day
+ 36¢/km
27¢/km after 50 km
Refundable membership bond:**
$500/person
(Family: $750)**
$30
per month
$ *
per hour
max. $ per day
+ 27 ¢/km
Refundable membership bond:**
$500/person
(Family: $750)**
Free membership
$
per hour
max.
$
first day
75 km included per trip
+ 24¢/km after 75 km
$0 refundable
membership bond
$45
per year
$
per hour
or
$
first day
$35 per additional day
+ 20¢/km
$0 refundable
membership bond
$45
per year
$
per hour
max.
$
per day
+ 44¢/km
32¢/km after 50 km
$500/person
(Family: $750)**
$12.50
per month
$
per hour
max.
$
per day
+ 36¢/km
27¢/km after 50 km
$500/person
(Family: $750)**
$30
per month
$
per hour
max.
$
per day
+ 27¢/km
$500/person
(Family: $750)**
* Add 35¢/hour or $3.50/day on Saturday and Sunday.
** The refundable membership bond is non-taxable and is fully refundable if you leave the service after one year (3 month’s notice is required for reimbursement).
FLEX Vehicles
Any trip made with a FLEX vehicle will automatically be billed at the lowest price between the FLEX rates or the rates for round-trip vehicles in your plan (see Our Plans). This comparison is made regardless of the length of your trip. However, a minimum of 4 hours will be charged even for shorter trips if the Round-trip rates are applied. Learn more
40¢
per minute
max.
$12.75
per hour
max.
$50
per day
75 km included/trip
+ 24¢/km after 75 km
See some examples with the value extra plan to show how your FLEX trips are calculated
Good to know
- There is no minimum number of hours billed when you use a round-trip vehicle, only a minimum reservation time of 30 minutes.
- For trips of 4 hours or more, prices are generally the same whether you use a FLEX or Round-trip vehicle (except for the Workday rate which does not apply when driving FLEX).
- Open plan members can save with FLEX on trips over 4 hours (the maximum FLEX price per day is $50 for the first day, instead of $55 for a Round-trip vehicle), and any trips made on Saturday or Sunday because the additional 35¢/hour or $3.50/day does not apply to FLEX vehicles.
Learn more
See examples of how to trip prices are calculated
Check out the FAQ: How are the costs of my trips calculated?
Use our trip calculator to test your own sample trips.
Other Fees
- Surcharge on displayed prices (time + km) of 15% for minivans and 10% for family vehicles (see Our fleet). The surcharge also applies on Long Distance and Workday rates.
- Additional charge of $5 per extra day applies to all trips longer than 28 days.
- Online reservation or modification: free; reservation or modification by phone: $1.50 per transaction from 8am to 5pm and $2.50 in the evenings.
- Damage Protection Plan: Default $1.50 per trip ($600 Damage Fee); see other options below.
- Family membership: $45/year or $3.75/month per additional driver, depending on the Value plan chosen. Learn more
See also: Appendix – Penalties and other fees
Plan Perks
| Open | Open Plus | Value | Value Plus | Value Extra | |
|---|---|---|---|---|---|
| Access to FLEX vehicles at the Round-trip vehicle price if cheaper. Learn more | n/a |  | | | |
| Access to Long Distance rate. Learn more | n/a | n/a | | | |
| Quick round-trip preferred rate. Learn more | n/a | n/a | | | |
| Family Membership available. Learn more | n/a | n/a | | | |
| Reduced price with the purchase of a FLEX Pass. | n/a | n/a | | | |
| No hourly fee between 1am and 6am when your trip is billed at the round-trip rate. | n/a | n/a | n/a | | |
| Workday rate. Learn more | n/a | n/a | n/a | n/a | |
Access to FLEX vehicles at the round-trip vehicle price if cheaper
Long Distance rate
For trips that are high on kilometres, Communauto offers highly advantageous daily and weekly rates on all Value plans.
The “Long Distance” rate offers lower prices per kilometre than the regular rate provided in your plan.
These prices are automatically applied to your trips if it gives you the lowest price.
From October 16 to June 14 (low season):
| First day | Additionnal day | Per week | |
|---|---|---|---|
| Time rate * | $37.50 | $29.95 | $159.75 |
| First 300km | 21¢/km | ||
| After 300km | 13¢/km | ||
| Gas included | |||
From June 15 to October 15 (high season):
| First day | Additionnal day | Per week | |
|---|---|---|---|
| Time rate * | $45 | $35 | $185 |
| First 300km | 21¢/km | ||
| After 300km | 13¢/km | ||
| Gas included | |||
* A charge of $10/h applies for each additional hour, the maximum being the cost of an extra day.
Terms
Long distance rates are reserved to any one of the Value plans.
Quick round-trip preferred rate
Value plans members automatically receive the Open Plus plan rates if it results in a lower cost for their trip.
For example, if you do a quick one-hour round trip to drop someone off and drive 60km, this trip will end up costing you only $18.35 instead of being charged $28.65, $23.75 or $18.75, respectively, depending on whether you are enrolled in the Value, Value Plus or Value Extra plan.
Family Membership
Join as a family to maximize your savings!
All members of a household living at the same address have the option to register together on a single account, to enjoy great savings on their membership fees (offer available for Value plans members only).
Terms
The refundable membership bond for a household is $750. The additional fee for each additional driver is $3.75/month or $45/year, depending on the Value plan chosen by the family.
For example, a family of three who chooses to subscribe to the Value Extra plan will have a total monthly invoice of $37.50 instead of $90 ($30/month X 3), saving more than 60% of the regular cost.
Family members under 19 years old are eligible to join.
People under the age of 19 who wish to join Communauto will be able to do so by joining as a co-member if living at the same address as their parent/guardian at the time of registration.
Workday Rate (round-trip vehicles only)
Use a vehicle for the flat rate of $19.50 per day, with 40km included! This great bargain is exclusive to Value Extra plan members and only applies on trips made with Round-trip vehicles. It does not apply to trips made with FLEX vehicles, even if the trip ends up being charged at Round-trip rates(see FLEX Vehicles).
Conditions
- $19.50 per day flat fee.
- 40km included/trip, 27¢ per additional km.
- Available Monday to Friday only.
- Max. of 10 consecutive hours. If your trip exceeds this period, it will be fully charged at your regular plan rates.
- An unbilled period from midnight to 6am is included (one more hour than when regular Value Extra rates apply). This means that, for example, you can pick up the car at 5pm and return it the next day at 9am (16 hours later) without incurring any extra costs.
FLEX-specific features
30 minutes free blocking time
Once you’ve located a FLEX vehicle using our mobile app, you can block it free of charge for up to 30 minutes, giving you time to reach it. You can block the same vehicle one additional time if you do not access it within the first 30 minutes.
20 minutes credit if you are refuelling
A time credit of 20 minutes will be applied for any trip of an hour or less billed at the FLEX vehicle rate if it costs at least $20 (taxes included) to fill up the tank. In the case of a trip of less than 20 minutes, the maximum credit will be equivalent to the length of the trip.
Up to 15 minutes to clear snow
During winter, a credit of up to 15 minutes is applied to your trip for snow removal. Your billed trip time will begin when you start driving, or 15 minutes after you unlock the vehicle, whichever comes first. The snow removal credit is applied regardless of the weather. If you use more than one FLEX vehicle in a day, the credit applies to each vehicle used. If you happen to use the same vehicle again during the day, the credit will only apply once.
Damage Protection Plan
| Damage Fee (per event)* | Cost per driver |
|---|---|
| $0 | $100 per year |
| $300 | $80 per year |
| $600 | $1.50 per trip |
*Liable or not.
**Damage Protection Plan fees are non-refundable.
All monthly Damage Protection Plan options, except for the default ($600 Damage Fee for $1.50 per trip), are a minimum 12 month commitment.
You can reduce these costs by taking advantage of the protection offered by the credit card you use to pay your invoices if it includes collision loss damage insurance (cost per driver falls then to $36 per year). To take advantage of this offer, you must submit your request by completing the Damage Protection Plan Waiver.
FLEX Pass
This exceptional offer gives you a whole month of free FLEX trips of 30 minutes or less. Your trips only become billable after the 31st minute (75 km included per trip, 24¢ per km after 75 km). Another way to use Communauto FLEX vehicles! Learn more
| Plans | FLEX Unlimited Pass | 20-trip FLEX Pass |
|---|---|---|
| Open or Open Plus | $90 per month | $55 per month |
| Value | $80 per month | $50 per month |
| Value Plus | $70 per month | $40 per month |
| Value Extra | $65 per month | $40 per month |
RTC Offers
In partnership with the Réseau de transport de la Capitale (RTC), we offer different options (monthly or annual) to save you money and to get even more out of your Communauto subscription. Learn more
Trip Calculator
- Calculator
Compare rates for the trip
Depending on whether you're driving a FLEX or a round-trip vehicule
Open
FLEX
$0.00round-trip
$0.00Open Plus
FLEX
$0.00round-trip
$0.00Value
FLEX
$0.00round-trip
$0.00Value Plus
FLEX
$0.00round-trip
$0.00Value Extra
FLEX
$0.00round-trip
$0.00Please note
- If applicable, displayed prices include the surcharge of 35¢/hour or $3.50/day on Saturdays and Sundays.
- FLEX prices displayed are always billed at the lowest price between the cost of the trip calculated at FLEX rates and the cost of the trip calculated at the Round-trip vehicle rates of the plan in question. See Access to FLEX vehicles at the Round-trip vehicle price if cheaper
Value Plans
- If applicable, the price displayed considers the no hourly fee period between 1am and 6am. See Perks for Value plans members.
- If applicable, the displayed price for round-trip vehicles under the Value Extra plan considers the Workday rate.
Our calculator does not account for the additional 10% and 15% charges applicable, respectively, on the prices of family vehicles and minivans.
Frequently asked questions
Membership
How can I figure out which plan is right for me?
Why do some plans require a minimum membership term?
What is included in membership and trip costs?
What is a refundable membership bond?
Do I have to pay a membership bond to become a member?
Can I use my Communauto membership in other provinces and countries?
Can co-members continue to use the service if the primary account holder cancels their membership?
Billing
How are the costs of my trips calculated?
Insurance
What does Communauto’s insurance policy cover?
What is my financial responsibility in case of collision or damage to a vehicle?